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Virtual assistant services · Canada

Hire a dedicated virtual assistant for your Canadian business

Executive admin, bookkeeping, customer support, sales follow-up and e-commerce operations — handled by a trained, dedicated assistant working your EST or PST hours, managed by a Toronto-based account lead. Plans from $799/month, no setup fee, cancel monthly.

What a virtual assistant can take off your plate

One assistant. Six departments’ worth of admin.

Our VAs are hired for a specialty, then cross-trained on the tools Canadian small businesses actually run on. Pick a focus or mix and match within your hours.

Executive & admin assistant

Inbox triage, calendar management, travel booking, meeting notes, document prep, CRM hygiene.

Bookkeeping virtual assistant

QuickBooks Online and Xero reconciliation, AP/AR, invoicing, expense coding, HST-ready month-end packages.

Customer support VA

Email, live chat and phone support in Canadian business hours; ticketing in Zendesk, Freshdesk, HubSpot.

Sales & lead-generation VA

Prospect research, LinkedIn outreach, follow-up sequences, appointment setting, pipeline updates in HubSpot or Pipedrive.

E-commerce operations VA

Shopify and Amazon listing management, order processing, returns, inventory updates, supplier follow-up.

Marketing & social media VA

Content scheduling, Canva graphics, newsletter builds in Mailchimp, basic reporting in GA4 and Meta Business Suite.

Virtual assistant pricing

Simple monthly plans. A dedicated person, not a pool.

A Canada-based assistant costs $25–45/hour, or $4,300–7,800 a month full-time before payroll taxes. Our managed VAs deliver the same hours for a fraction of that — with supervision, backup and replacement built in.

Part-time

$799

/month CAD

80 hours · 4 hrs/day, Mon–Fri

For founders and small teams that need admin, inbox and bookkeeping handled every day.

  • Dedicated assistant, same person daily
  • EST or PST working window
  • Account manager + weekly report
  • Free replacement, 30-day satisfaction window

Full-time

Most popular

$1,299

/month CAD

160 hours · 8 hrs/day, Mon–Fri

A full working day of capacity — the most popular choice for operations, support and sales roles.

  • Everything in Part-Time
  • Cross-trained backup VA during leave
  • Quarterly skills upgrade (QuickBooks, HubSpot, Shopify)
  • Priority onboarding in 5 business days

Specialist

$1,799

/month CAD

160 hours · certified specialist

For bookkeeping, paid-ads, or technical support roles that need certified or senior talent.

  • QuickBooks ProAdvisor / HubSpot certified
  • 3+ years in the specialty
  • Direct Slack or Teams access
  • Monthly review call with account lead

All plans billed monthly in CAD plus HST. No setup fee, no long-term contract — 30 days’ notice to cancel. Additional hours at $11/hr. Dedicated teams of 3+ assistants priced on request.

How it works

Matched, trained and working within seven days

01

Scope call

20 minutes to map the tasks, tools, hours and the kind of communicator you want. We draft a role brief the same day.

02

Meet two candidates

We shortlist from our pre-vetted bench (English assessment, typing, tool tests, background check) and set up two video interviews.

03

Risk-free trial week

Your VA starts on a one-week trial at no charge if you decide not to continue. Account lead sits in on the first handover.

04

Ongoing management

Weekly timesheet and output report, monthly review, backup coverage for leave, and replacement at no cost if it isn’t working.

Tools our virtual assistants are trained on

  • QuickBooks Online
  • Xero
  • HubSpot
  • Salesforce
  • Pipedrive
  • Shopify
  • Amazon Seller Central
  • Zendesk
  • Freshdesk
  • Google Workspace
  • Microsoft 365
  • Slack
  • Asana
  • ClickUp
  • Canva
  • Mailchimp
  • Wave
  • Dext

Data security & confidentiality

Built for Canadian privacy expectations

Your VA signs an NDA before day one. We work inside your systems with least-privilege access — never shared logins — and align our handling of personal information to PIPEDA.

  • NDA and confidentiality agreement per assistant
  • Access via your accounts with 2FA; revoked same day on exit
  • Background and identity verification before placement
  • Managed, monitored workstations — no personal devices
  • PIPEDA-aligned data handling; data residency options on request
  • Replacement and knowledge handover handled by the account lead

Frequently asked questions

Questions Canadian businesses ask us

How much does a virtual assistant cost in Canada?

A Canada-based freelance VA typically charges $25–45 per hour; US-based assistants average $27/hour. VBC North’s managed virtual assistants cost $799/month for 80 hours (about $10/hour) or $1,299/month for 160 hours, with supervision, backup and replacement included.

Where are your virtual assistants based?

Our assistants work from managed delivery centres in India and the Philippines and keep Canadian business hours (EST or PST). Every account is managed from Toronto.

Is the assistant dedicated to my business?

Yes. You get the same named person every day, not a rotating pool. If they’re on leave, a cross-trained backup who has shadowed your account steps in.

What if it isn’t working out?

Tell your account lead. We’ll coach, re-brief, or replace at no charge, and you can cancel with 30 days’ notice. New clients also get a 30-day satisfaction window.

Can a virtual assistant do bookkeeping for a Canadian company?

Yes — our bookkeeping VAs work in QuickBooks Online, Xero and Wave, handle HST-ready month-end packages and work to your accountant’s instructions. They don’t replace a CPA for filings or advice.

Let’s talk

Get ten hours a week back, starting next Monday.

Book a free 20-minute scope call. Meet two candidates within days, start on a no-risk trial week.