Version 2026-11

Cookie policy

The cookies and browser storage VBC North uses, and how to manage them.

This document is currently available in English only.

1. About this policy

This policy explains the cookies and similar browser storage VBC North uses, and why. It complements our Privacy policy, which explains how we handle personal information under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What we use, and why

Staying signed in: we use your browser’s local storage to keep you signed in to your account. Without it, you cannot stay signed in.

Language preference: if you choose English or French, a cookie remembers your choice for up to a year so you don’t have to pick it again.

Career coach: conversations with the career coach are kept in your browser’s session storage for the current tab only, and are cleared when you close the tab.

3. No advertising or cross-site tracking

We do not use advertising cookies, and we do not track you across other websites for advertising.

4. Third-party requests

Some pages load fonts from Google Fonts and code libraries from jsDelivr and cdnjs. When your browser requests these, those providers receive your device’s IP address. We also use service providers to run the platform — Supabase (database, files and sign-in), Square (payments), Twilio (text messages, if you opt in) and Anthropic (AI features) — as described in our Privacy policy.

5. Managing cookies and storage

You can clear or block cookies and site data through your browser’s settings. If you block the storage we use to keep you signed in, parts of the platform — including signing in — will not work. Clearing your language cookie simply means you may be asked to choose your language again.

6. Changes

We may update this policy. The version and date below show the current one.

7. Contact us

Questions about cookies: email info@vbcnorth.ca.

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Questions? Email info@vbcnorth.ca or contact us.

We may update this policy; the version and date at the top show the current one.