1. Who we work with
VBC North Inc is licensed as a recruiter under Ontario’s Employment Standards Act, 2000 (licence REC-0000019755). We recruit for employers located in Ontario, for roles based in Ontario. We do not supply temporary help agency workers and we do not act as an employer of record.
2. What we do
When you send a recruiter request, a licensed VBC North recruiter calls you within one business day to confirm the role, pay, schedule and requirements. We then source, screen and introduce candidates. You decide whom to interview and hire, and the person you hire becomes your employee.
3. Engagement types
Single hire: one role, one fee. Volume hiring: several openings for the same role, quoted per hire. Recruitment outsourcing (RPO): an ongoing arrangement for a set period, quoted separately in writing. Every engagement is direct hire.
4. Fee — pay only on hire
You pay a placement fee only when a candidate we introduced starts work. The fee is set out in the written quote we send after the recruiter call and is invoiced on the start date, payable within 30 days.
5. Replacement guarantee
If the person leaves, or is let go for performance or conduct, within the guarantee period stated in your quote (normally 90 days), we will recruit a replacement at no extra fee. The guarantee does not apply to layoffs, restructuring, or a change to the role’s pay or duties.
6. Conversion fee
If you hire someone we introduced within 12 months of the introduction — for this or any other role — the placement fee applies.
7. Your obligations
Job postings and offers must follow Ontario law, including the Employment Standards Act, the Human Rights Code and the pay-transparency rules for publicly advertised postings. Tell us promptly when a candidate we introduced is hired or starts work.
8. Candidates never pay
We never charge candidates a fee for finding them work, helping them find work, or for any service as a condition of being introduced to you — as Ontario law requires. Please report any request for payment to us.
9. Privacy
We share candidate information with you only for the role in question. Use it only to assess and hire for that role and handle it securely. Candidate background checks are run only with the candidate’s written consent.
10. Changes
We may update these terms. The version you accepted when you sent a request applies to that request.